Free shipping on all orders over $75!
I recently ordered several of the Breathe In Breathe Out candles from The Silver Suitcase. As I love the serenity from this fragrance, I immediately ordered more. Crystal Rogers, the owner, emailed me several times helping me get exactly what I wanted. She even phoned to confirm that a change in my order (which benefitted me!) was ok! Taking so much time to connect with a customer during such a stressful time in our country meant so much to me, especially considering my order was small. I live on the East Coast & can’t visit Crystal’s store, but I will most certainly become a frequent online customer!!
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We hope you are always happy with your purchase from The Silver Suitcase. However, if you need to make a return we will offer store credit (less shipping) within 15 days of your purchase. We must receive items back damage free in order to issue store credit. All sales are final on seasonal, sale items, and jewelry. Items damaged through normal wear and tear are also non returnable. If a refund is warranted then the refund will not include any credit card processing fees. If your item is damaged upon arrival, please notify us within 24 hours so that we can replace it. To make a return, please email us.
Returns can be sent to:
The Silver Suitcase
4409 Ambassador Caffery Pkwy, Ste 500
Lafayette, Louisiana 70508